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Noticeboard

Coronavirus (covid-19) Updated 2.7.2020


The Front Doors at both the Cam Surgery and Uley Surgery are now locked. All appointments are now phone appointments and patients are screened.


If you DO have an appointment, this will be at the CAM surgery and you will need to follow this procedure:


*On arrival at the surgery please use the intercom to the left of the main entrance doors.


*When the intercom is answered speak to the staff member who will advise the clinician you have arrived.


* Please then step back behind the yellow line to allow others to use the intercom and enter & exit the building.


*The clinician will greet you at the door wearing their full PPE.


*You will be asked to wash your hands and wear a mask for the appointment.


We have implemented these procedures to ensure the safety of our patients and our staff.


To book a telephone appointment or speak to reception please call 01453 540066 or 01453 860459 and choose option 1.


Please DO NOT  come to the surgery with a query, to ask advice or to make an appointment as you will not be allowed to enter and we cannot deal with queries through the intercom system.


All Appointments are by TELEPHONE and VIDEO CONSULTATION and TELEPHONE TRIAGE ONLY basis until further notice.


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For ordering your Repeat Medication, Please call the dedicated Prescription


Ordering Line on: 0300 421 1215.


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Make sure you have nominated a pharmacy for your Electronic Prescriptions.


See Latest news for more detail


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Appointments .... ALL appointments are TELEPHONE CONSULTATION and TELEPHONE TRIAGE ONLY during this Covid-19 Coronavirus Outbreak.

appointment_1We strive to offer our patients an appointment within 48 hours. We also offer pre-bookable appointments up to 3 months in advance.

A Standard GP appointment slot is 10 minutes. If you have more than one issue to discuss, or feel that you may need a longer consultation time for a more complex problem, then you can request to book a double appointment.

Some Nurse appointments: Dressing changes, Diabetes checks, Asthma reviews and smears for example, may be 15, 20 or 30 minutes. You will be advised of this at the time of making your appointment.

Please make your appointment with your usual registered GP. This to ensure you receive continuity of care.

Cam Surgery Patients

Please ring 01453 540066 to make an appointment.

Uley Surgery Patients

Please ring 01453 860459 to make an appointment. 

Telephone Appointments

We are also happy to offer our patients a telephone consultation with a Doctor or a Nurse.

If you feel you have an urgent problem that you would like to discuss with the Doctor or Nurse and are not able to get to the surgery for an appointment on the day, we can offer that they call you back. Unfortunately, we are not able to give a specific time when this may happen as it is very much dependent on the appointments diary for that day.

If the matter is not urgent, but you would like to discuss details with a Doctor or Nurse, then we can book a phone slot appointment for you in the future, on a day that is more convenient for you.

Cancellations

Please inform Reception as soon as possible if you have to cancel your appointment as someone else may need to see a Doctor urgently.

Patient Online Access ....SUSPENDED during the Corona virus outbreak.

You are able to book GP appointments online using the SystmOnline login. You will need to ask reception to be registered for the online service. They will set up your username and password.

SystmOnline_logo_(small)

To order your repeat prescription, Click on the 'systmonline' icon above

You will need a log on and password for this service which can be obtained from the surgery.

You can now also access SystmOnline using your iPhone or iPad.
Download the App from the App Store or click HERE for more details.
iPhone_with_SystmOnline

    

 

 

 
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